Peer Review History: Understanding Whether Effective Service Recovery Enables Retention of Complaint-averse Savvy Customers

Editor(s):

(1) Prof. Olusegun Felix Ayadi, Texas Southern University, USA.

Approved by:

(1) Prof. Alexandru Trifu, “Petre Andrei” University of Iasi, Romania.

Reviewers:

(1) Ayush Kumar Ojha, India.

(2) Subhadip Pal, School of Agriculture and Allied Science, The Neotia University, India.

(3) Anurag Hazarika, St. Xavier’s College, Tezpur University, India.

(4) Sunita Devi, Bhagat Phool Singh Mahila Viswavidyalaya, India.

Additional Reviewers:

Additional Reviewers: (Comments received after deadline)

Peer Review History:


Peer review report_1 (Ayush Kumar Ojha, India) | File 1 | NA


Peer review report_2 (Subhadip Pal, India) | File 1 | NA


Peer review report_3 (Anurag Hazarika, India) | File 1 | NA


Peer review report_4 (Sunita Devi, India) | File 1 | NA


Comment_Academic_Editor | File 1 | NA


Comment_Book_Editor | File 1 | NA