Peer Review History: Aftersales Service and Customer Satisfaction: An Application of the Kano Model


(1) Prof. Gustavo Henrique Silva de Souza, Federal Institute of The North of Minas Gerais, Brazil.

Approved by:

(1) Dr. John M. Polimeni, Associate Professor, Albany College of Pharmacy and Health Sciences, Albany, New York, USA.


(1) Hashita Bhatnagar, Vidya Bhawan Rural Institute, MLSU Udaipur, India.

(2) S. Kalaiselvi, Vellalar College for Women, India.

Additional Reviewers:

Additional Reviewers: (Comments received after deadline)

Peer Review History:

Peer review report_1 (Hashita Bhatnagar, India) | File 1 | NA

Peer review report_2 (S. Kalaiselvi, India) | File 1 | NA

Comment_Academic_Editor | File 1 | NA

Comment_Book_Editor | File 1 | NA